FAQs

Answers to frequently asked questions about Lux Punk products and services.

Sizing Information

What flatback post options are available for Lux Punk’s Threadless Stud earrings?

All Lux Punk Studs come with titanium flatback threadless posts designed with both comfort and style in mind, offering various options to suit your personal preferences and piercing needs.

Gauge Size (post thickness): All our posts are 16 gauge (1.2mm) thick, providing a secure and comfortable fit for most standard ear piercings.

Post Lengths: The standard post length is 6mm, ideal for everyday wear. We also offer 8mm posts for thicker areas and a 5mm post for those who prefer a tighter fit.

Flatback Disc Options:

  • 3mm Flatback Disc: Most of our earring ends come with a 3mm flatback disc, which is lightweight and subtle, perfect for a minimalist look.
  • 4mm Flatback Disc: Larger or heavier earring ends are paired with a 4mm flatback disc to provide added support and stability.
  • Starback Disc: For a unique twist, we offer 4mm star-shaped flatback discs. These "starbacks" not only secure your earring but also add a stylish detail to the back of your ear.

Our variety of flatback options allows you to customize your earrings for maximum comfort and aesthetic appeal, ensuring you find the perfect fit for your style and piercing anatomy.

Do Lux Punk Studs have a thicker post than my regular earrings? Can I still wear them?

Flatback earring posts are slightly thicker than traditional butterfly back posts. At Lux Punk, we use 16-gauge posts, which are approximately 1.2mm thick. This is about 0.2 millimeters thicker than standard earrings, which typically use 18-gauge (1.0mm) or 20-gauge (0.8mm) posts.

Why We Use Thicker Posts:

Enhanced Support: The slightly thicker 16-gauge posts offer better support and durability for your earrings, keeping them securely in place.

Improved Piercing Health: Thicker posts help maintain the size of your piercing hole, reducing the risk of it stretching or elongating over time.

Comfortable Fit: Despite being slightly thicker, 16-gauge posts are designed to fit comfortably in standard ear piercings.

Most people find that the minimal difference in thickness does not affect comfort and appreciate the added benefits of a sturdier post.

How do I choose the right size hoop earrings?

Our titanium hoops are designed for versatility, durability, and style. All hoops are 16 gauge (1.2mm) to ensure a secure and comfortable fit for most ear piercings. Available in four sizes, these hoops offer the perfect fit for any look:

  • 8mm: Ideal for snug fits like the helix, forward helix, and lobe piercings close to the edge of the ear like 4th and 5th lobes.
  • 9mm: A great choice for standard lobe and cartilage piercings, providing a fitted, but comfortable.
  • 10mm: Perfect for 1st and 2nd lobes or when you want a bit more room and movement in your upper lobes or helix.
  • 12mm: The go-to for a piece in the conch or larger lobes with room to add a dangle charm.

Whether you're going for a minimalist look or stacking for a bold statement, these hoops add a sleek, polished finish to any style. All our hoops feature a hinged hoop design for easy installation and swapping dangle charms, making them perfect for everyday wear.

How do I figure out my ring size?

We use standard US ring sizes to ensure the perfect fit for your fingers. Lux Punk currently offers rings in whole sizes from size 4 to 9, with some styles available in size 10. If you don't find your size, contact us and we may be able to special order for you.

If you're unsure of your size, we recommend using a ring sizing guide or visiting a local jeweler to confirm your size.

Shipping

Shipping time within the US

Orders should arrive within a few days after shipping. The processing time is up to 2 business days from when the order is placed before being sent out.

International shipping

Currently, Lux Punk does not offer international shipping.

Tracking information

Customers will receive an email with a tracking number once their order is packed and shipped.

Shipping origin

All orders are packaged and shipped from Orlando, Florida.

Caring for you Lux Punk Jewelry

Product Care

Titanium Flatback Threadless Earrings

Lux Punk studs are made from hypoallergenic, biocompatible titanium, making them perfect for sensitive ears. Our uncoated titanium posts are safe and comfortable for all-day wear, so you can rock your style without worrying about irritation. To care for your titanium flatbacks, there's minimal work involved—simply wipe them clean or rinse them in a warm shower while wearing them to prevent any buildup. It’s that easy to keep your studs looking great and staying comfortable!

Stacking Statement Rings

Our sterling silver is nickel-free and plated with white gold to enhance shine, increase longevity, and protect against tarnish. These materials are durable enough to be worn 24/7 but will stay in great condition with some basic care. For all sterling silver and moissanite jewelry, we recommend avoiding exposure to harsh chemicals like cleaning products or perfumes. Gently clean your jewelry with a soft cloth or a mild jewelry cleaner to maintain its luster. Store your rings in a dry, cool place when you're not wearing them to prevent any potential damage or dulling of the finish. With proper care, your rings will keep their bold look for years to come.

Small Business Partnerships

Curated Collections

Lux Punk partners with small businesses to bring their products into the curated jewelry, accessories, and clothing collections.

Wholesale Partnerships

Lux Punk purchases items wholesale from other small businesses whose aesthetic aligns with Lux Punk's brand.

Promoting Partner Brands

Lux Punk promotes the products of our partner brands, encouraging customers to discover and support these small businesses beyond what is sold at Lux Punk.

Manufacturing Collaborations

In addition to curating products from other small businesses, Lux Punk works with manufacturers to customize pieces specifically for our brand. We choose items that can be personalized with black rhodium plating, unique gemstones, different chain styles, and other accents to fit the Lux Punk aesthetic. We also collaborate with manufacturers to create completely custom jewelry, accessories, and clothing items, ensuring each piece aligns perfectly with our vision.

How to Collaborate

Returns and Exchanges

Return Policy

Return Policy: We want you to love your Lux Punk purchase! If you're not completely satisfied, you can return unworn and undamaged items within 30 days of receipt for a full refund. Earrings are final sale and cannot be returned due to hygiene reasons. Please ensure all returns are in their original packaging. Once we receive your return, we’ll process your refund within 7 business days. If you have any questions or need assistance, feel free to contact us at [email address]. We’re here to help make your experience as smooth as possible!

Exchange Policy

Exchanges are available for unworn rings that did not fit or did not meet expectations. You can exchange them for a different size or opt for store credit. Please note that flatback studs cannot be exchanged or returned due to hygiene reasons. If you need to initiate an exchange, contact us, and we’ll guide you through the process.

Non-Returnable Items

Flatback stud earrings are non-returnable for sanitary reasons. We cannot accept used jewelry due to hygiene concerns. However, if you are unsatisfied with the quality of your purchase, please reach out to us, and we’ll work with you to find a solution, which may include a refund. While we don’t want used jewelry returned, we prioritize your satisfaction and will ensure you're happy with your experience.